Privacy Policy

Last revised: June 01, 2024

This Privacy Policy describes how IgniteConnex, Inc. (“IgniteConnex,” “we,” “us,” or “our”) collects, uses, shares, and protects the personal information you provide when using the IgniteConnex.com website, the SaaS sandbox environment, and any cloud resources or services provided by IgniteConnex, Inc. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using any of these platforms, you consent to the collection and use of your personal information as described in this Privacy Policy.

Information We Collect
1.1 Personal Information: When you register an account or use our services, we may collect personal information, such as your name, email address, contact details, and any other information you voluntarily provide.

1.2 Usage Information: We may collect information about your interactions with the IgniteConnex.com website, the SaaS sandbox environment, and any cloud resources or services, including your IP address, browser type, operating system, device information, and usage patterns.

1.3 Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to collect information about your browsing activities, preferences, and interactions with our platforms. You can manage your cookie preferences through your browser settings.

How We Use Your Information
2.1 Provide and Improve Services: We use your personal information to provide and improve the IgniteConnex.com website, the SaaS sandbox environment, and any cloud resources or services. This includes personalizing your experience, responding to your inquiries, and delivering relevant content and updates.

2.2 Communication: We may use your personal information to send you important notifications, updates, and promotional materials related to our services. You can opt out of receiving promotional emails by following the unsubscribe instructions provided in those emails.

2.3 Analytics and Research: We may use aggregated and anonymized information for analytics and research purposes, including monitoring and analyzing trends, usage patterns, and user behavior to improve our services and enhance the user experience.

2.4 Legal Compliance: We may use your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, as well as to protect our rights, privacy, safety, or property, and those of our users and the public.

Information Sharing
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, providing services, and managing our platforms. These service providers are obligated to maintain the confidentiality and security of your personal information and are prohibited from using it for any other purpose.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or the use of your personal information.

3.3 Legal Requirements: We may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Third-Party Links
The IgniteConnex.com website, the SaaS sandbox environment, or any cloud resources or services may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.

Children’s Privacy
The IgniteConnex.com website, the SaaS sandbox environment, and any cloud resources or services are not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [contact information].

By using the IgniteConnex.com website, the SaaS sandbox environment, or any cloud resources or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Why Banks and Credit Unions Choose IgniteConnex

Bankers Helping Bankers

We’ve been in your shoes and understand the pressures of keeping pace with account openings and deposits. We get it and that’s why we’ve created a right-size solution just for you.

Modern Opening Platform

The simplicity and user experience you would expect from a modern solution. Streamline your account onboarding saving time, resources, and headaches.

Leverage Legacy Technology

With IgniteConnex, we integrate with your existing technology suite, allowing for scale and growth.

Design Go-to Market

Customized for your unique process and ready to implement. We are committed to helping you integrate your solution from planning to deployment.

Why IgniteConnex?

We’ve created a digital client onboarding process that minimizes friction and maximizes speed while effectively managing risk and return on equity. IgniteConnex integrates with your legacy systems, unlike other more expensive competitor solutions.

Did you know…

Customers expect cutting edge digital experiences to guide their banking relationship.

69%

of all checking account applications in Q2 2020 were started at large banks and digital banks.

2.6 Trillion

record increase in deposits to mostly large U.S. banks since the coronavirus first struck the U.S. in January

How to Compete in a Mobile-first World?

We believe banks and credit unions should have a cost-effective, efficient, end-to-end onboarding solution that makes them competitive in today’s digitally enabled marketplace.

Mobile banking registrations icon

200%

jump in new mobile banking registrations after Covid-19

Rise in mobile banking traffic icon

85%

rise in mobile banking traffic after Covid-19

We’ve created a digital client onboarding process that minimizes friction and maximizes speed while effectively managing risk and return on equity.

We’ve Been There

As former bankers we understand your worries and challenges and have built our onboarding solutions to meet your institution’s unique needs.
Proven Track Record

We can solve your problem because IgniteConnex has been built by bankers with a proven track record of success.
Digital Account Opening

Providing banks and credit unions the freedom and efficiency of a cost-effective and time-saving digital onboarding solution that unlocks scalable growth and competitive advantage.